The primary role of an ombudsman in public administration is to:
a) Investigate complaints against public authorities
b) Create government policies
c) Support political parties
d) Enforce judicial rulings
Which of the following is a key function of an ombudsman?
a) Ensuring transparency and accountability in public administration
b) Passing new laws in parliament
c) Acting as a government spokesperson
d) Controlling national security agencies
An ombudsman primarily deals with complaints from:
a) Citizens against public officials or institutions
b) Political parties against each other
c) Private companies against competitors
d) Foreign governments
The term “ombudsman” originates from which country?
a) Sweden
b) United States
c) United Kingdom
d) France
Which public sector principle does an ombudsman help promote?
a) Good governance
b) Political favoritism
c) Bureaucratic inefficiency
d) Corruption
The ombudsman primarily ensures that:
a) Citizens receive fair treatment from public authorities
b) Government policies remain secret
c) Political leaders are favored in decisions
d) Public offices operate without oversight
Which type of ombudsman specifically deals with financial matters?
a) Banking ombudsman
b) Educational ombudsman
c) Military ombudsman
d) Environmental ombudsman
A major limitation of an ombudsman’s power is that:
a) They cannot enforce their decisions legally
b) They can only assist private businesses
c) They serve as political advisors
d) They operate within the military only
Which sector does an ombudsman NOT typically oversee?
a) Private businesses
b) Public administration
c) Government agencies
d) Local municipalities
The ombudsman’s office is designed to act as:
a) A neutral and independent body
b) A government-controlled agency
c) A department under parliament
d) A political party institution
Which action can an ombudsman take after investigating a complaint?
a) Recommend corrective measures
b) Arrest the accused official
c) Fire government employees
d) Modify public laws
Which principle is essential for an ombudsman’s effectiveness?
a) Independence and impartiality
b) Political affiliation
c) Personal bias in investigations
d) Secrecy in decision-making
Which type of ombudsman handles citizen complaints about environmental issues?
a) Environmental ombudsman
b) Banking ombudsman
c) Tax ombudsman
d) Military ombudsman
An ombudsman mainly investigates cases of:
a) Administrative abuse and corruption
b) Business fraud and stock market scams
c) Political campaign funding
d) Military strategy planning
Which of the following best describes the ombudsman’s authority?
a) They provide recommendations but cannot enforce decisions
b) They have full legal authority to punish offenders
c) They replace the judiciary in handling cases
d) They operate under the executive branch of government
Which institution does an ombudsman typically report to?
a) Parliament or legislative body
b) Political parties
c) Private corporations
d) Military command centers
Which of the following cases can be investigated by an ombudsman?
a) Citizen complaints about unfair public service delivery
b) Criminal trials in courts
c) Personal disputes between neighbors
d) Private company salary disputes
The primary goal of an ombudsman is to:
a) Ensure justice and fairness in public administration
b) Promote government secrecy
c) Defend politicians in legal cases
d) Enforce election results
Which country was the first to establish an ombudsman?
a) Sweden
b) Germany
c) United States
d) India
An ombudsman usually deals with complaints against:
a) Public authorities and government agencies
b) Private businesses
c) Military operations
d) Religious organizations
Which of the following is NOT a characteristic of an effective ombudsman?
a) Political bias
b) Neutrality
c) Independence
d) Impartiality
Which sector benefits the most from an ombudsman’s work?
a) Public service sector
b) Private commercial sector
c) International trade organizations
d) Military intelligence agencies
An ombudsman’s recommendations are usually:
a) Advisory and non-binding
b) Legally enforceable
c) Politically motivated
d) Based on personal opinions
Which of the following complaints can an ombudsman investigate?
a) Delay in processing government services
b) Private employer disputes
c) Criminal cases in courts
d) Personal financial issues
The presence of an ombudsman in public administration helps to:
a) Prevent bureaucratic corruption and abuse of power
b) Increase political influence in governance
c) Reduce transparency in government institutions
d) Limit citizen engagement in governance
Which characteristic enhances the credibility of an ombudsman?
a) Independence from political influence
b) Serving only the ruling party
c) Promoting secrecy in public affairs
d) Favoring high-ranking officials
Which public sector principle is strengthened by an ombudsman?
a) Accountability in governance
b) Political favoritism
c) Secret policymaking
d) Bureaucratic delays
A citizen can approach an ombudsman when they experience:
a) Unfair treatment by public officials
b) High prices in private businesses
c) Personal disputes with family members
d) Unsuccessful election campaigns
Ombudsman institutions primarily exist to:
a) Protect citizens from unfair government actions
b) Replace the judiciary system
c) Support political campaigns
d) Enforce military laws
