Governance & Public Policies

Innovation in Public Administration MCQs with Answer

Innovation in public administration primarily aims to:
A) Improve efficiency and transparency
B) Increase bureaucratic complexity
C) Reduce public participation
D) Limit the use of technology

Answer
A) Improve efficiency and transparency

Which of the following is a key driver of innovation in public administration?
A) Digital transformation
B) Maintaining outdated policies
C) Reducing service delivery
D) Increasing paperwork

Answer
A) Digital transformation

E-Government initiatives primarily focus on:
A) Using technology to enhance government services
B) Restricting access to public information
C) Eliminating digital platforms
D) Reducing transparency in governance

Answer
A) Using technology to enhance government services

Which technology is widely used to promote innovation in public administration?
A) Artificial Intelligence (AI)
B) Typewriters and paper records
C) Manual record-keeping
D) Traditional postal systems

Answer
A) Artificial Intelligence (AI)

Public sector innovation can be achieved through:
A) Policy reforms and digital solutions
B) Limiting access to resources
C) Increasing bureaucratic processes
D) Ignoring citizen feedback

Answer
A) Policy reforms and digital solutions

What is an example of an innovative public service?
A) Online tax filing systems
B) Manual application processes
C) Paper-based registration only
D) Delayed service delivery

Answer
A) Online tax filing systems

Which of the following is a benefit of innovation in public administration?
A) Faster and more efficient service delivery
B) Increased corruption
C) Reduced citizen engagement
D) More government secrecy

Answer
A) Faster and more efficient service delivery

What is the purpose of digital governance?
A) To improve government efficiency through technology
B) To replace all human employees
C) To restrict access to information
D) To eliminate government institutions

Answer
A) To improve government efficiency through technology

Which global trend is shaping innovation in public administration?
A) Artificial Intelligence and automation
B) Increasing manual paperwork
C) Limiting citizen engagement
D) Eliminating data-driven policies

Answer
A) Artificial Intelligence and automation

What role does big data play in public administration?
A) Enhances decision-making and policy analysis
B) Reduces government efficiency
C) Increases administrative burden
D) Restricts data access

Answer
A) Enhances decision-making and policy analysis

Which of the following is an example of smart governance?
A) AI-powered chatbots for public services
B) Increasing paperwork requirements
C) Ignoring technology in policymaking
D) Restricting digital platforms

Answer
A) AI-powered chatbots for public services

What is a major challenge in public sector innovation?
A) Resistance to change
B) Increased efficiency
C) Greater citizen satisfaction
D) Faster decision-making

Answer
A) Resistance to change

How does blockchain technology benefit public administration?
A) Enhances transparency and security
B) Increases corruption
C) Reduces government accountability
D) Eliminates digital records

Answer
A) Enhances transparency and security

Which sector benefits the most from digital public services?
A) Healthcare
B) Only private organizations
C) Only military departments
D) Only large corporations

Answer
A) Healthcare

What is the role of automation in public administration?
A) Reduces human error and improves efficiency
B) Increases paperwork
C) Makes processes more complicated
D) Eliminates all government jobs

Answer
A) Reduces human error and improves efficiency

Which strategy can help drive innovation in the public sector?
A) Investing in digital transformation
B) Ignoring new technologies
C) Avoiding policy reforms
D) Restricting public access to services

Answer
A) Investing in digital transformation

How does e-Governance impact citizen services?
A) Makes them more accessible and efficient
B) Reduces transparency
C) Slows down service delivery
D) Limits public participation

Answer
A) Makes them more accessible and efficient

Which of these is NOT a characteristic of innovative governance?
A) Increased bureaucracy
B) Digital service delivery
C) Transparency and accountability
D) Citizen participation

Answer
A) Increased bureaucracy

What is the purpose of smart cities in public administration?
A) To use technology for improving urban services
B) To replace human governance
C) To increase paperwork
D) To make government secretive

Answer
A) To use technology for improving urban services

Which of the following is a key enabler of innovation in public administration?
A) Artificial Intelligence
B) Paper-based processes
C) Restricting technology use
D) Avoiding citizen input

Answer
A) Artificial Intelligence

Which of the following best defines open data?
A) Data that is freely available for use and reuse
B) Data restricted to government use
C) Confidential financial records
D) Only accessible by researchers

Answer
A) Data that is freely available for use and reuse

How does cloud computing improve public service delivery?
A) Enables secure and scalable digital solutions
B) Increases costs and delays
C) Reduces accessibility to services
D) Slows down digital transformation

Answer
A) Enables secure and scalable digital solutions

Which of these is an example of public sector digital transformation?
A) Online portals for government services
B) Increased reliance on paperwork
C) Reducing technology in public offices
D) Avoiding citizen engagement

Answer
A) Online portals for government services

What is the role of mobile applications in public service innovation?
A) Enhances accessibility and efficiency
B) Reduces transparency
C) Eliminates digital governance
D) Restricts user engagement

Answer
A) Enhances accessibility and efficiency

Which of these technologies is commonly used in innovative public administration?
A) Internet of Things (IoT)
B) Fax machines
C) Typewriters
D) Manual file systems

Answer
A) Internet of Things (IoT)

Which of the following helps in improving public trust in governance?
A) Transparency and accountability
B) Increased secrecy
C) Restricting public access
D) Avoiding digital transformation

Answer
A) Transparency and accountability

What is a major challenge in implementing innovation in the public sector?
A) Budget constraints
B) Increased efficiency
C) Faster service delivery
D) Greater citizen satisfaction

Answer
A) Budget constraints

Which of these is a goal of digital innovation in governance?
A) To create more efficient and transparent services
B) To increase bureaucratic hurdles
C) To make services slower
D) To eliminate all human decision-making

Answer
A) To create more efficient and transparent services

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