E-Commerce & Online Payment Systems MCQs with Answers
What is the main advantage of e-commerce over traditional commerce?
a) Faster product delivery
b) Lower operational costs
c) Higher employee wages
d) Limited customer reach
Which of the following is an example of a B2C e-commerce platform?
a) Alibaba
b) Amazon
c) SAP Ariba
d) LinkedIn
What does PCI DSS stand for in online payments?
a) Payment Compliance and Data Security Standards
b) Payment Card Industry Data Security Standard
c) Personal Credit Information Data Security System
d) Public Card Identification and Digital Security Standard
Which payment method is NOT considered a digital payment?
a) Credit Card
b) Cryptocurrency
c) Cash on Delivery
d) Mobile Wallet
Which of the following is NOT a feature of an e-commerce website?
a) Shopping Cart
b) Secure Payment Gateway
c) Physical Storefront
d) Order Tracking System
What is the primary role of a payment gateway in online transactions?
a) Storing customer credit card details
b) Processing and encrypting payment data
c) Providing website design templates
d) Managing product inventory
Which of these is a popular digital payment method?
a) Bitcoin
b) Postal Money Order
c) Traveler’s Check
d) Bank Draft
What is the purpose of a CVV number on a credit card?
a) It acts as an additional security layer for online payments
b) It is used for tracking purchases
c) It stores customer information
d) It identifies the bank that issued the card
Which of the following is an example of a mobile payment service?
a) PayPal
b) Stripe
c) Google Pay
d) Square
What is a chargeback in online payments?
a) A refund requested by the customer through their bank
b) A discount offered by the seller
c) A penalty for late payments
d) A tax on digital transactions
Which of the following is a security feature used in e-commerce transactions?
a) CAPTCHA
b) Product Reviews
c) Banner Ads
d) Search Engine Optimization
What does SSL stand for in online security?
a) Secure Sockets Layer
b) Secure Shopping Link
c) System Security Lock
d) Safe Sales License
Which technology is widely used for contactless payments?
a) QR Code
b) NFC (Near Field Communication)
c) USB
d) Bluetooth
Which of the following best describes a “digital wallet”?
a) A physical wallet with an RFID chip
b) A smartphone app that stores payment details for online transactions
c) A prepaid debit card
d) A bank account exclusively for online purchases
Which of the following is NOT a type of e-commerce?
a) B2B (Business to Business)
b) C2C (Consumer to Consumer)
c) P2P (Peer to Peer)
d) C2P (Consumer to Product)
Which factor contributes the most to shopping cart abandonment?
a) Limited product variety
b) Slow website speed
c) High shipping costs
d) Bright website colors
Which of the following online payment services is known for its “Buy Now, Pay Later” feature?
a) PayPal
b) Apple Pay
c) Klarna
d) Stripe
Which of the following is a major risk in online payment transactions?
a) High bandwidth usage
b) Cyber fraud
c) Increased delivery costs
d) Slow customer service
What is the purpose of tokenization in online payments?
a) Encrypting customer login credentials
b) Replacing sensitive payment data with a unique identifier
c) Storing credit card numbers for future transactions
d) Ensuring faster internet speed
What is the term for buying and selling products through social media platforms?
a) Social Commerce
b) E-Trading
c) Digital Bartering
d) Market Networking
Which is an example of a C2C e-commerce website?
a) Walmart
b) eBay
c) Shopify
d) Amazon Web Services
Which technology enables businesses to accept online payments securely?
a) Blockchain
b) HTML
c) VPN
d) 3D Printing
What does PSD2 stand for in online payments?
a) Payment Service Directive 2
b) Public Security Data 2
c) Personal Shopping Directive
d) Payment Subscription Directive
Which of these is a common e-commerce fraud detection technique?
a) IP Address Tracking
b) Manual Order Review
c) Machine Learning Algorithms
d) All of the above
What is the term for a website that sells products from multiple retailers?
a) Aggregator
b) Marketplace
c) Dropshipper
d) Fulfillment Center
Which law regulates online payments and financial transactions in the EU?
a) GDPR
b) PSD2
c) CCPA
d) FTC Act
Which type of e-commerce model involves businesses selling directly to consumers?
a) B2B
b) B2C
c) C2B
d) G2B
What is a major benefit of using AI in e-commerce?
a) Slower order processing
b) Personalized product recommendations
c) Higher advertising costs
d) Reduced website security
Which is a major advantage of using cryptocurrency for online payments?
a) Fast transaction processing
b) Government regulation
c) High transaction fees
d) Limited accessibility