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E-Commerce & Online Payment Systems MCQs with Answers

What is the main advantage of e-commerce over traditional commerce?
a) Faster product delivery
b) Lower operational costs
c) Higher employee wages
d) Limited customer reach

Answer
b) Lower operational costs

Which of the following is an example of a B2C e-commerce platform?
a) Alibaba
b) Amazon
c) SAP Ariba
d) LinkedIn

Answer
b) Amazon

What does PCI DSS stand for in online payments?
a) Payment Compliance and Data Security Standards
b) Payment Card Industry Data Security Standard
c) Personal Credit Information Data Security System
d) Public Card Identification and Digital Security Standard

Answer
b) Payment Card Industry Data Security Standard

Which payment method is NOT considered a digital payment?
a) Credit Card
b) Cryptocurrency
c) Cash on Delivery
d) Mobile Wallet

Answer
c) Cash on Delivery

Which of the following is NOT a feature of an e-commerce website?
a) Shopping Cart
b) Secure Payment Gateway
c) Physical Storefront
d) Order Tracking System

Answer
c) Physical Storefront

What is the primary role of a payment gateway in online transactions?
a) Storing customer credit card details
b) Processing and encrypting payment data
c) Providing website design templates
d) Managing product inventory

Answer
b) Processing and encrypting payment data

Which of these is a popular digital payment method?
a) Bitcoin
b) Postal Money Order
c) Traveler’s Check
d) Bank Draft

Answer
a) Bitcoin

What is the purpose of a CVV number on a credit card?
a) It acts as an additional security layer for online payments
b) It is used for tracking purchases
c) It stores customer information
d) It identifies the bank that issued the card

Answer
a) It acts as an additional security layer for online payments

Which of the following is an example of a mobile payment service?
a) PayPal
b) Stripe
c) Google Pay
d) Square

Answer
c) Google Pay

What is a chargeback in online payments?
a) A refund requested by the customer through their bank
b) A discount offered by the seller
c) A penalty for late payments
d) A tax on digital transactions

Answer
a) A refund requested by the customer through their bank

Which of the following is a security feature used in e-commerce transactions?
a) CAPTCHA
b) Product Reviews
c) Banner Ads
d) Search Engine Optimization

Answer
a) CAPTCHA

What does SSL stand for in online security?
a) Secure Sockets Layer
b) Secure Shopping Link
c) System Security Lock
d) Safe Sales License

Answer
a) Secure Sockets Layer

Which technology is widely used for contactless payments?
a) QR Code
b) NFC (Near Field Communication)
c) USB
d) Bluetooth

Answer
b) NFC (Near Field Communication)

Which of the following best describes a “digital wallet”?
a) A physical wallet with an RFID chip
b) A smartphone app that stores payment details for online transactions
c) A prepaid debit card
d) A bank account exclusively for online purchases

Answer
b) A smartphone app that stores payment details for online transactions

Which of the following is NOT a type of e-commerce?
a) B2B (Business to Business)
b) C2C (Consumer to Consumer)
c) P2P (Peer to Peer)
d) C2P (Consumer to Product)

Answer
d) C2P (Consumer to Product)

Which factor contributes the most to shopping cart abandonment?
a) Limited product variety
b) Slow website speed
c) High shipping costs
d) Bright website colors

Answer
c) High shipping costs

Which of the following online payment services is known for its “Buy Now, Pay Later” feature?
a) PayPal
b) Apple Pay
c) Klarna
d) Stripe

Answer
c) Klarna

Which of the following is a major risk in online payment transactions?
a) High bandwidth usage
b) Cyber fraud
c) Increased delivery costs
d) Slow customer service

Answer
b) Cyber fraud

What is the purpose of tokenization in online payments?
a) Encrypting customer login credentials
b) Replacing sensitive payment data with a unique identifier
c) Storing credit card numbers for future transactions
d) Ensuring faster internet speed

Answer
b) Replacing sensitive payment data with a unique identifier

What is the term for buying and selling products through social media platforms?
a) Social Commerce
b) E-Trading
c) Digital Bartering
d) Market Networking

Answer
a) Social Commerce

Which is an example of a C2C e-commerce website?
a) Walmart
b) eBay
c) Shopify
d) Amazon Web Services

Answer
b) eBay

Which technology enables businesses to accept online payments securely?
a) Blockchain
b) HTML
c) VPN
d) 3D Printing

Answer
a) Blockchain

What does PSD2 stand for in online payments?
a) Payment Service Directive 2
b) Public Security Data 2
c) Personal Shopping Directive
d) Payment Subscription Directive

Answer
a) Payment Service Directive 2

Which of these is a common e-commerce fraud detection technique?
a) IP Address Tracking
b) Manual Order Review
c) Machine Learning Algorithms
d) All of the above

Answer
d) All of the above

What is the term for a website that sells products from multiple retailers?
a) Aggregator
b) Marketplace
c) Dropshipper
d) Fulfillment Center

Answer
b) Marketplace

Which law regulates online payments and financial transactions in the EU?
a) GDPR
b) PSD2
c) CCPA
d) FTC Act

Answer
b) PSD2

Which type of e-commerce model involves businesses selling directly to consumers?
a) B2B
b) B2C
c) C2B
d) G2B

Answer
b) B2C

What is a major benefit of using AI in e-commerce?
a) Slower order processing
b) Personalized product recommendations
c) Higher advertising costs
d) Reduced website security

Answer
b) Personalized product recommendations

Which is a major advantage of using cryptocurrency for online payments?
a) Fast transaction processing
b) Government regulation
c) High transaction fees
d) Limited accessibility

Answer
a) Fast transaction processing

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