Public Administration

Digital Governance and E-Government MCQs with Answer

The primary goal of e-government is to:
a) Provide efficient public services through digital means
b) Increase bureaucratic complexity
c) Reduce transparency in governance
d) Eliminate public sector services

Answer
a) Provide efficient public services through digital means

Which of the following is a key component of digital governance?
a) E-governance portals
b) Paper-based administrative processes
c) Manual data entry systems
d) Face-to-face-only interactions

Answer
a) E-governance portals

Which technology is commonly used in e-government for secure online transactions?
a) Blockchain
b) Typewriters
c) Fax machines
d) Postal services

Answer
a) Blockchain

Which of the following is an example of e-government?
a) Online tax filing systems
b) Manual payroll processing
c) Paper-based land record maintenance
d) Face-to-face voting only

Answer
a) Online tax filing systems

Which stage of e-government involves full online transactions with no paper-based interactions?
a) Transformational stage
b) Informational stage
c) Interactive stage
d) Transactional stage

Answer
a) Transformational stage

Which of the following is a benefit of digital governance?
a) Increased transparency
b) Increased paperwork
c) Longer service processing times
d) Reduced accessibility

Answer
a) Increased transparency

What does ICT stand for in e-governance?
a) Information and Communication Technology
b) International Corporate Training
c) Indian Council of Technology
d) Internet and Computer Training

Answer
a) Information and Communication Technology

Which type of e-government interaction involves communication between government and businesses?
a) G2B (Government to Business)
b) G2C (Government to Citizen)
c) G2G (Government to Government)
d) G2E (Government to Employee)

Answer
a) G2B (Government to Business)

Which is an example of Government-to-Citizen (G2C) e-governance?
a) Online passport application services
b) Internal government meetings
c) Business-to-business e-commerce
d) Private sector job hiring

Answer
a) Online passport application services

Which of the following is a risk of digital governance?
a) Cybersecurity threats
b) Increased data security
c) Reduced efficiency
d) Eliminated access to public services

Answer
a) Cybersecurity threats

Which international organization promotes digital governance?
a) United Nations (UN)
b) FIFA
c) International Cricket Council (ICC)
d) World Wrestling Entertainment (WWE)

Answer
a) United Nations (UN)

Which key principle ensures public trust in e-government?
a) Data privacy and security
b) Increasing bureaucratic processes
c) Restricting online services
d) Avoiding digital transformation

Answer
a) Data privacy and security

Which of the following is an example of an open government initiative?
a) Public access to government data
b) Restricting online services
c) Reducing digital literacy programs
d) Eliminating e-governance policies

Answer
a) Public access to government data

Which technology is often used in smart city governance?
a) Internet of Things (IoT)
b) Typewriters
c) Handwritten records
d) Analog telephones

Answer
a) Internet of Things (IoT)

Which term refers to the use of artificial intelligence in digital governance?
a) AI-driven governance
b) Manual governance
c) Paper-based governance
d) Traditional bureaucracy

Answer
a) AI-driven governance

Which element is essential for digital governance success?
a) Digital literacy among citizens
b) Reduced internet access
c) Eliminating online services
d) Increasing manual processes

Answer
a) Digital literacy among citizens

Which e-governance model focuses on interactions between governments?
a) G2G (Government to Government)
b) G2B (Government to Business)
c) G2C (Government to Citizen)
d) G2E (Government to Employee)

Answer
a) G2G (Government to Government)

Which platform is commonly used for citizen engagement in digital governance?
a) Social media
b) Landline telephones
c) Printed newspapers
d) Fax machines

Answer
a) Social media

What is the role of cloud computing in e-government?
a) Storing and managing large-scale government data
b) Replacing cybersecurity measures
c) Limiting online access
d) Reducing government efficiency

Answer
a) Storing and managing large-scale government data

What is the term for online voting systems used in elections?
a) E-voting
b) Manual polling
c) Postal voting
d) Paper ballot only

Answer
a) E-voting

Which factor can hinder the success of e-government?
a) Digital divide
b) Increased citizen engagement
c) Data protection policies
d) Cybersecurity enforcement

Answer
a) Digital divide

Which is an example of a digital governance initiative in Pakistan?
a) NADRA’s online identity verification system
b) Traditional postal services
c) Manual tax filing
d) Handwritten driving licenses

Answer
a) NADRA’s online identity verification system

What is the main function of an e-governance portal?
a) Providing government services online
b) Restricting public access to services
c) Increasing face-to-face interactions
d) Eliminating digital policies

Answer
a) Providing government services online

Which digital tool is used for public sector financial transparency?
a) Blockchain
b) Paper receipts
c) Handwritten ledgers
d) Verbal transactions

Answer
a) Blockchain

Which is an advantage of mobile governance (m-governance)?
a) Accessing government services via mobile devices
b) Eliminating online services
c) Reducing smartphone use
d) Increasing bureaucratic delays

Answer
a) Accessing government services via mobile devices

Which cybersecurity measure is essential for protecting e-governance data?
a) Encryption
b) Unsecured networks
c) Weak passwords
d) Sharing confidential information

Answer
a) Encryption

Which type of governance aims to integrate digital technology into government operations?
a) E-Government
b) Traditional Governance
c) Manual Bureaucracy
d) Paper-Based Administration

Answer
a) E-Government

What does digital inclusion in e-governance mean?
a) Ensuring equal access to online services
b) Restricting internet access
c) Promoting manual government processes
d) Reducing citizen participation

Answer
a) Ensuring equal access to online services

Which is a challenge in implementing e-governance?
a) Cybersecurity risks
b) Increased transparency
c) Faster service delivery
d) Reduced corruption

Answer
a) Cybersecurity risks

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